Alerts and Special Alerts

Selecting the alert overview will directly lead you to the alerts/special alerts your travellers have received. To reduce the list of incidents displayed you can choose to show either alerts or special alerts, define a certain time frame or select a specific country using the search bar.

The information you get in the list is mirrored on the map. Selecting an incident will provide key information on the incident such as:

• Country of incident & headline

• Incident category/subcategory

• Incident impact score

• References

• Event ID

• And the travellers affected: click on the button to display a list of those travellers that were affected by the incident, with the option to also display their traveller details.

Please note: For more detailed information on this topic, please look at the section alerting settings.

E-mail examples for Alerts and Special Alerts

Alert for Traveller

Alert for Manager

Special Alert for Traveller

Special Alert for Manager